Terms and Conditions

Welcome to Helix Ecom. By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These terms govern your use of our website and services.

  • By accessing or purchasing from Helix Ecom, you agree to comply with these terms.

  • We may update or modify these terms at any time without prior notice.

2. Products & Pricing

  • We make every effort to ensure product details, descriptions, and prices are accurate.

  • Prices may change without prior notice.

  • Availability of products may vary, and we reserve the right to discontinue any product at any time.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payments must be completed at checkout through our secure payment gateways.

  • For COD (Cash on Delivery) orders, a small handling fee may apply.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Delivery typically takes 5–10 business days depending on your location.

  • Delays may occur due to circumstances beyond our control (courier issues, weather, holidays, etc.).

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery, provided the product is unused and in original packaging.

  • Refunds will be processed according to our Refund & Return Policy.

6. User Responsibilities

  • You agree to provide accurate and complete information when placing an order.

  • You must not misuse our website or engage in fraudulent activities.

7. Intellectual Property

  • All content on this website (logos, images, text, design) is the property of Helix Ecom and may not be used without permission.

8. Limitation of Liability

  • Helix Ecom is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

  • These terms are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts located in India.

10. Contact Us

For questions regarding these Terms & Conditions, please contact us:
📩 helixecom.in@gmail.com